Katie Blacker from Michigan SEO Group has been an active and welcoming Caerusnet member on the Ann Arbor Tuesday 11AM team since first joining in June, 2018. In addition to writing digital content for her company’s clients, she also helps Michigan SEO Group with local relationship marketing. She’s athletic and competitive and is involved coaching a high school volleyball team. She very rarely ever misses a Caerusnet meeting and is active in helping grow her Caerusnet team. She stood out last year as the team’s 2021 MVP. We recently had a chance to connect with Katie about her success.
How long have you been in your profession and what is the best thing about your business/career?
For seven years now, I’ve loved every minute of helping small and medium sized businesses grow. Especially working with family-owned businesses and learning why they’re the best at what they do – it’s incredibly rewarding.
How are you different?Michigan SEO Group really strives to help businesses with presence, care, and compassion. We not only work for our clients, we form personal relationships with them and we never treat them like a number on a spreadsheet.
What is it about the Caerusnet model that you like most? I love that Caerusnet cultivates relationships. In the years I’ve been at Caerusnet, I’ve made great friends, not just partners in referrals.
Share a success story about why giving referrals/bringing visitors are beneficial to you. Giving referrals and bringing visitors to Caerusnet fits right in with our vision at Michigan SEO Group – helping businesses grow and thrive. When I can bring someone to our team or pass a referral, I know I’m helping that business succeed.
Any tips on learning how to find situations where you can create a referral or invite a visitor? Active listening is so important. Many organic conversations don’t include the buzz words we look for to pass a referral, but maybe the person is saying it in a different way. If they’re talking about struggling to get the word out about what they do or if they’re having a hard time generating interest, the answer could be visiting a Caerusnet group.
What is your approach to positioning yourself as a resource in the community? At Michigan SEO Group, we know that there are so many facets to being successful at marketing and SEO. It is generally very overwhelming for most business owners to take on themselves. Our goal is to be a resource for businesses in the community gain knowledge from, even if they don’t ultimately end up working with us. We believe in being abundant and sharing what we know is the recipe to help others succeed.
Tips on how to be successful in Caerusnet? Have a positive mindset, be a good listener, and practice great attendance! Even if you don’t pass a referral at every meeting, being in the meetings regularly shows the other members you’re dedicated to the team.
Trisha Turner has been turning heads in Caerusnet. Her energetic and honest presence is felt at every meeting. Until she joined Caerusnet a couple years ago, she didn’t know much about the farming process involved in growing a business by referral. That knowledge has come in handy this year as Trisha launched
Turner Design – a full-service landscape design and installation firm. It’s been great to watch Trisha grow her business by doing right in the community and we had a chance to connect with her to share her story.
How long have you been in your profession? 16 years. I started as a landscape laborer and worked my way up the ranks.
How did you get into this field? From a horticulture elective class taken at Michigan State University my freshman year of college. My parents said that I would ‘find my way’ with the programs available at State and they were right.
What is the best thing about your business/career? I get to play outside! Plus, free vitamin D😊!
How are you different and/or what’s your niche? I am different because I care about the lasting effects of my advice and designs. Right plant, right place is a real thing and I will not propose design solutions that are not realistic for a homeowner to afford or maintain. If you don’t like the color red, there will be no red roses in your design! I want clients to feel they can afford my services, so I offer complete design and installation as well as a la carte services for the do-it-yourselfer.
What is it about the Caerusnet model that you like most? I like that every member truly cares about their reputation and services provided. I know if I refer a client, friend or family member to any member of Caerusnet that they will be taken care of well above my expectations.
Share a success story about why giving referrals/bringing visitors are beneficial to you. I had a client last year that was new to the area. I was able to recommend a doctor to her and a pet sitter (both of which were members of Caerusnet). Experiences with both professionals referred made incredible impacts on her life! She was able to remedy her illness with holistic remedies and get off medication and able to enjoy vacations with her family out of state without worrying about her animals. It felt good when she told me, “Wow Trisha, you are quite the resource!” She was impressed with my network and I was happy to help. Taking care of my clients means more than making sure their landscape is flawless. We are all people with various daily concerns and when I can be more than ‘just your landscaper’ I jump to the chance!
Trisha loves helping clients, like Steven Zyskowski, select the right indoor plants for their homes. Indoor plants clean the air and make a home healthier to live in.
Any tips on learning how to find situations where you can create a referral or invite a visitor? In the beginning I was too pushy, and it pushed people away. I didn’t understand why people were not as excited as I was about joining this referral group that has helped me so much. I realized, during a trust builder with another Caerusnet member, that I have to be more casual in my approach. I network with professionals at least two times a week. I don’t want to invite just any one to this group but people that truly care about their service and their clients. When I come across winners, I spread the word and follow up with an email. I verbally introduce them to Caerusnet and allow them to check out the website themselves. I have found that not all people are comfortable with putting themselves out there. I wasn’t either and was forced by a former boss to attend so I get it. Once you become part of the family, though, it’s hard to not shine!
What is your strategy with your member minute and your spotlight presentation? Talk about ‘hot’ landscape items and myself. People want to work with and purchase from someone they know and trust. By outlining my personal life along with pros and cons of hot topics I feel my message gets across.
What is your approach to positioning yourself as a resource in the community? To genuinely help people. I just so happen to be a landscaper and designer, so I can specifically help people achieve their plant goals! I recently joined the Howell Chamber of Commerce and am already feeling more incorporated in my community by getting to know other businesses and business owners in my neighborhood despite the challenges of networking due to COVID. I want my name out there and I want to refer others so I can be a complete resource for my clients.
Tips on how to be successful in Caerusnet? YOU MUST DO TRUST BUILDERS! One to one meet ups are critical to fully understanding what other members do in their professional and personal life. Both aspects are important to fully understand a person. I try to do one trust builder with everyone in my team once a year atleast and then reach out to a couple of additional Caerusnet members from different groups throughout the year as well. Motivated people seem to find other motivated people so it is not hard to find another member to enjoy a lunch with. Often times one meeting turns into, “ I know someone I think you need to meet!” The rest is history!
Share how your Caerusnet members have positively influenced you or your business besides passing referrals. Members have directed me to extracurricular programs for my toddler (more significant pre-COVID), I was connected with an incredible holistic doctor that has completely changed my daily life for the better and through a presentation in Caerusnet I was introduced to the Yes Network that opened my eyes to entrepreneurism and helped me take the jump into starting my own business.
Do you have a referral success story (passed or received) that you’d like to share? Recently, I met with one of the ambassadors of the Howell Chamber of Commerce. I casually mentioned Caerusnet and she was very interested. Just like myself, she is always looking for incredible people to network with. I sent her an email introducing her to my facilitator and wrote my positive experience with the group and why I think she would benefit. She will be visiting the group next week! That same day, a Caerusnet member called me and referred me to one of his clients for landscape services. He did, what we call a warm referral, and introduced me to her verbally and told her I will call her tomorrow afternoon. With him and I both being Caerusnet members, he KNOWS that I will call her tomorrow afternoon and take wonderful care of his client. What a day?!
Caerusnet founder, Steven Zyskowski was recently interview by Kris Hingst of Krommatic Marketing in Brighton on the “J K Podcast” to discuss how Caerusnet was named and the concept of farming vs hunting. Both of these short videos are worth watching!
In this 4th episode of the second season of The Illuminated Conversations Podcast, coach Brian M Truskowski interviews Caerusnet founder, Steve Zyskowski. In this episode, Brian & Steve discuss his journey of transformation he undertook in 2008, when his world disintegrated, only to be rebuilt again. As an entrepreneur since the age of 22 Steven Zyskowski has a big heart for local small businesses. In 2008 he invented Caerusnet facilitated referral teams to help local small business professionals and service providers develop referral relationships within their own communities and become trusted resources. In the past he was a superhero comic book writer, has worked in banking and at one time owned his own mortgage company. No matter what he’s done professionally, Zyskowski has always been drawn to connecting people, leading teams to greatness and knowing the story behind what makes people tick.
Know of someone who needs help with direction in life, needs clarity or accountability? Brian can help! Visit: https://www.brianmtruskowski.com/
David Kelley has been an outstanding Member of the Caerusnet Brighton Tuesday 8AM team since first joining in May, 2013. He attends at least 90% of the team meetings, gives referrals and invites visitors. With every word clearly enunciated, David always delivers fantastic information during his Member Minutes and would certainly be considered one of the heartbeats on the team. Since David has been in Caerusnet for over seven years, we felt this would be the perfect time to get his perspective on his approach to the world of referrals. Livingston & Commerce Hearing Centers is what Caerusnet is all about – serving people in the local communities we live in and love and going the extra mile to make a difference.
How long have you been in your profession? 18 Years as of October 3rd,2020. Wow, it is hard to believe that it has been this long ago that we started helping people hear better!
How did you get into this field? With my wife Kimber, being a Dr. Of Audiology, we always knew that eventually we would open a hearing practice to help people with their relationships.
What is the best thing about your business/career? We love the interactions that we have daily with our patients. The stories we share and the relationships that we have are the best. I always find it exciting when we have a new hearing patient, and they realize that this relationship that is just starting between us is probably going to be a great, long lasting one.
How are you different and/or what’s your niche? We pride ourselves on the ability to be successful with even the very hard to fit hearing losses of our patients. Kimber has a moderate hearing loss, herself. That puts us in a unique situation as practitioners who know the struggles and understands the frustrations that a hearing deficit can bring. This allows her to personally know which hearing aids are the best for each patient.
Any tips on learning how to find situations where you can create a referral or invite a visitor? I have had some success with finding new Members interested in referral networking from someone giving me a sales call from their own business. If I find out that they are local, then I will answer them with the name of my Caerusnet Member who already does that for me. Then I ask if they have ever considered visiting a referral networking group such as Caerusnet.
What is your strategy with your Member minute and your spotlight presentation? I always want to be informative with my Member minute. It needs to have value for most all other Members to give them another reason to refer to your business. Be clear and concise with asking for specific referral types.
Any tips on how to be successful in Caerusnet? To be successful in this referral network, All you really have to do is pay your $50 a month and the referrals just come flying in…LOL! No! You need to have the thought process that this is your team and that the other Members of your team want to help grow your business. As with any team you want to be respectful. Respectful of time, efforts of others and work as hard for them as they do for you. Always be a giver, someone that is helpful, and your success in Caerusnet will follow shortly behind you.
Share how your Caerusnet Members have positively influenced you or your business besides passing referrals. The ability to help our patients with challenges other than their hearing, really shows them that we care about them as a person and not just as a patient. That we don’t just see dollar signs with them, but we see the humanity in them. We all need to be helpful whenever possible.
Check out David Kelley’s awesome 10 Minute Spotlight Presentation to the Brighton Tuesday 8AM team:
Want to connect with David Kelley for a referral or Trust Builder Meeting? He’d love to “hear” from you!
In this fun episode of Staying Connected, Caerusnet Founder, Steven Zyskowski connects with Rob Heath of Heath Farms in Milan Michigan. Rob is the first ever chicken farmer in Caerusnet and you must try his amazingly healthy bone broth! https://happy-chickens.com/ Phenomenal story. Rob’s family is anti-factory farming and anti-chemicals. They farm only pasture raised chickens who are free to roam and eat insects … just like it was intended. Please consider supporting Rob by purchasing his products and/or supporting his crowd funding campaign to take his bone broth national. CAERUSNET isn’t like your Dad’s *NI “Chapter”: We’re not like those “other” referral “chapters” out there. We form TEAMS of amazing referral professionals. While there’s no “i” in team, there is the US of CaerUSnet! Every team is run by a trained Facilitator who inspires success! KEEP READING TO GET MORE INFO BELOW!
Hey everyone!
As I mentioned during my most recent Member Minute at my Ann Arbor Caerusnet team meeting, I NEED all of you to join my farm’s email campaign! I need to get the word out about our farm, and the best way for me to mobilize all my friends AND their contacts is by email.
So everyone please head over here to join our email campaign:
Roger Burnett of Social Good Promotions just released a book he co-authored, Red Goldfish! Congratulations to Roger on this great accomplishment! Watch this short but super informative video to learn more. Here’s a link to order the book on Amazon: https://www.amazon.com/dp/B08HY78T79 If you want to connect with Roger, here’s his website: https://socialgoodpromotions.com/ If you’re a Caerusnet Member who’s done something cool, let’s feature YOU on a future episode of Staying Connected!
Roger Burnett is a visionary. He’s taken an old and tired business model of “promotional products” and transformed it into his philanthropic business passion with Social Good Promotions. Every product he sells has a direct benefit to our global community, separating him from others in his line of business. He’s also a master story teller and host for the “So, you’re in sales?!” podcast and he’s a dedicated Caerusnet Michigan Member who has taken the long term view on referral relationships. Enjoy this insightful and information packed interview with our socially good guest, Roger Burnett.
How long have you been in your profession? I’ve been in sales for 25 years, with the majority of the last 15 years dedicated to the promotional marketing industry.
How did you get into this field? Every role I’ve played, regardless of the organization, boss or product line I was selling has been the direct result of someone recommending me. Many people have gambled a portion of their own success on mine in my career and for that I am tremendously grateful .
What is the best thing about your business/career? Having the opportunity to participate in the local economy as a small business person and knowing this is my time to take everything I’ve learned and reinvest it in my community. Our work is in direct alignment with that I am passionate about and knowing that my success will find itself reinvested into local non-profits gives me the motivation to be persistent and intentional with our sales efforts.
How are you different and/or what’s your niche? We’ve dedicated our mission to supporting Michigan and Ohio-based non-profit Organizations and we curate our supply chain around those factories identified as having documented community involvement programs. When you buy merchandise branded with your logo from us, you do so knowing your purchase will make the world a better place.
What is it about the Caerusnet model that you like most? As a business person, I’ve always gravitated toward an approach built with the long term in mind. Caerusnet aligns with that approach by way of its scheduled interactions with a finite number of people. Done well, that structure allows the opportunity for deeper connections to be created which in turn should lead to more valuable referrals. A recommendation from a Caerusnet friend should come with some personal conviction about both you as the referral recipient as well as the person being referred.
Share a success story about why giving referrals/bringing visitors are beneficial to you. I was able to successfully work with Eric Jones and Chilah Weller from Workforce Payhub as a result of attending Caerusnet’s ReferralTopia in 2019!
Any tips on learning how to find situations where you can create a referral or invite a visitor? If you know someone that you root for the success of their business for, if you are involved in any community-minded organization where you observe other business owners seeking ways to grow their own business, if you volunteer for something you’re passionate about, there are people in those communities in need of what Caerusnet provides and they’re most likely unaware of us – that said, don’t refer just anyone to participate! If you wouldn’t go to a person’s home to spend time with them, then that person may not be the best referral (laughing).
What is your strategy with your member minute and your spotlight presentation? I try to inform and entertain while mixing in a mild call to action, either for members themselves or for the businesses and/or non-profits they may refer to me, based on the content I’m delivering that day. When I hit on a good “ask”, I usually will get a nice quantity of referrals all at once!
What is your approach to positioning yourself as a resource in the community? I’ve always focused on being different by providing additional value beyond the transaction. These days, that offer takes a number of forms, but I’m always focused on trying to take advantage of the time business owners spend with me by giving them something they can use to solve the problem they’re struggling with at that moment. I’ve successfully used the “So, You’re in Sales?” podcast series to provide interested business owners the opportunity to tell the story behind WHY people do what they do from within the Caerusnet community. I have done interviews with Steve Zyskowski, Doug Moffat and a future episode with Wendy Caverly. If you’re interested in learning how to use long-form content like a podcast to benefit your own business (either as a guest on my show or as a collaborator on a show of your own) please feel free to reach out to me. Let’s talk!
Tips on how to be successful in Caerusnet? You can’t half ass it. Either be all in or don’t do it. Take a “hell yes or not at all” approach to this effort Make it your mission to have Trust Builders with every Member you can. For me, I like to spend the majority of that first Trust Builder talking about everything BUT business. I want to talk about your family and how you came to the job you have today, etc. – the business conversations will be infinitely better because of that effort even if you have to schedule a second Trust Builder Meeting! Get as specific as you can about who would be a great referral for you. Spend time reviewing other Caerusnet Member’s LinkedIn profiles to see if there are connections of theirs you’d like to meet. Do the research and put in the requisite amount of effort and your chances for success will skyrocket! Develop as strong a relationship as possible with your Facilitator. You’re paying them to help create opportunities for your success and you should be invested in them and the growth of the team, as a result. Remember, know, like and trust are keys for success and that doesn’t stop with your Facilitator!
Share how your Caerusnet members have positively influenced you or your business besides passing referrals. Doug Moffat, my Facilitator, has taken me as his guest to Rotary meetings. Tom Lampert has done the same. MaryBeth Potrykus has championed my business with the Brighton Chamber of Commerce (see the Ribbon Cutting photo) and Steve, Doug, MaryBeth (and more) attended. I’ve adopted Ann Arbor Caerusnet Member, Julie Palmer as my resident Event Planner (an economic engine for our company). Caerusnet members are frequent participants in my lunch and learn series.
Want to give a listen to the “So, you’re in sales?” podcast? Roger selected these two just for you!
In this video recorded ZOOM meeting from March 27th, 2020 – Caerusnet Facilitators discuss how to effectively lead during the global crisis and the commitment to stay together. Most Facilitators attended the ZOOM meeting and the ones on the screen are: Tom Hamp and Chaz Carrillo (Lansing) Steven Bebber (Saline), Doug Moffat (Brighton & Ann Arbor), Brian Surowiec (Milford), Amber Keyes (Ypsilanti) along with Caerusnet Founder, Steven Zyskowski.
From Soundcloud’s “So, your in sales?” podcast, enjoy listening to this new “know, like, trust” discussion between Michigan Caerusnet Members Roger Burnett (Social Good Promotions) and Val Kearns (Paychex). Especially important if you do hunting and farming in the sales world.
Payroll processing industry vet Valerie Kearns joins me for a look at the COVID_19 economy to learn which industries are still open and working, how employers are approaching their own payroll and how changes in approach-ability among business owners make this a unique opportunity in sales for those still willing to put in the work!
Caerusnet Facilitators ready and willing to help Members stay socially connected and safe during the COVID-19 crisis via ZOOM Meetings.
Lately, business is anything but usual! In order to help us all stay connected during these interesting times, Caerusnet Facilitators met virtually last week to discuss how tokeep referral team Members connected virtually, via video conferencing. We are an inspired organization and we understand how valuable staying connected is, especially in today’s world.
Around this time in March every year, most Michigan Caerusnet teams take a “spring break”. Most teams are not scheduled to meet in-person again until after mid-April (check with your Facilitator for your team specific meeting dates and times).
In the event in-person meetings are not an option, most Facilitators will be fully ready run live, real-time, virtual Facilitated referral team meetings via video conferencing for our Members (and their guests) during the regular posted meeting times.
What will a virtual Caerusnet Facilitated referral team meeting be like?
Much like the in-person meetings:
Toolbox Education to help us stay referral-sharp.
Member Minutes to educate, coach and motivate us.
We will Pass Referrals during the online meetings.
Visitors are welcomed to attend the online meetings.