Tag: referral networking groups

  • Referral Networking & How To Add It To Your Marketing Plan

    Referral Networking & How To Add It To Your Marketing Plan

    Enjoy listening to this awesome Trailblazer podcast on Spotify, featuring Caerusnet Facilitator, Wendy Caverly of Caerusnet Connections.

    https://open.spotify.com/episode/4yvUJ6wPdJX8gfeJZ2MC7e?si=ayxgkmtGQjGBJCsW7WU5qw

     

    Episode Description

    Pt. 1: Why is having a referral network important to all types of businesses? It’s not what you know, it’s who you know. Pt. 2: What advice or what do you say to owners that focus mainly on networking events vs. joining a referral network to actually building relationships? Referral networks are not just business people. They are both personal and professional. What are some general networking tips that could help listeners get the most out of this method? Does this change if long term habits change? Pt. 3: I am sure you have heard business owners focus on building relationships with the Chamber of Commerce or even being involved in their DDA, Main Street or Convention & Visitors Bureau. These are great organizations to help grow businesses so why should a business join a regular referral group? Pt. 4: What types of industries benefit from a referral network? Why when businesses look at referrals they tend to shy away if they are a retail or restaurant business? Pt. 5: Why is the CaerusNet and CaerusNet Connections philosophy of give to get so important and so different?

    For more insightful business discussions, be sure to add Trailblazer to your Spotify favorites to be informed of new additions when they happen!

  • Staying Connected With Erika McNamara & Steven Zyskowski

    Staying Connected With Erika McNamara & Steven Zyskowski

    Join Caerusnet Founder, Steven Zyskowski and long time Caerusnet Brighton Member, Erika McNamara (estate planning attorney), as they discuss the importance of having our affairs in order … especially in these times.

  • PODCAST:  Skydiving for Referrals Without A Parachute

    PODCAST: Skydiving for Referrals Without A Parachute

    Listen in on this “So, You’re In Sales?” PODCAST featuring Caerusnet Facilitator, Wendy Caverly (Caerusnet Connections) and Caerusnet Member, Roger Burnett (Social Good Promotions) for a valuable discussion about her path toward capitalizing on her biggest strengths and finding the courage to go for it when nothing even suggested success was waiting. We also cover the exploding referral team trend and why participation in one-on-one networks has leapfrogged digital platforms in creating meaningful scale for small and medium sized businesses.

    Love the mechanics of selling? Looking for ways to improve your skills? Wonder how other successful salespeople manage their lives? Time spent listening to guests of the “So, You’re In Sales?” podcast will sharpen your ax and make you better at what you do.  Be sure to check other the other treasures in the free library of podcasts found on the “So, You’re In Sales?” podcast.  Follow, like and share!

  • Tim Beebe Gets A “Buzz” Over Referrals!

    Tim Beebe Gets A “Buzz” Over Referrals!

    Tim Beebe enjoying the Caerusnet Member Movie with company at the Historic Howell Theater.

    Tim Beebe began his Caerusnet referral team journey several years ago as a founding Member of the Canton Thursday 1PM team of which he is still an active Member of today.  He has also been a Member on multiple Caerusnet teams over the years (in Brighton & Ann Arbor) where he learned how to develop himself into an excellent referral partner.  Tim’s success in Caerusnet with referrals has inspired the professional painter (BB Painting Services) to also take the plunge as a Facilitator and start the Caerusnet Northville team which is currently forming.  Let’s learn from Tim as he paints the picture of his success and we especially loved his answer to “TIPS ON HOW TO BE SUCCESSFUL IN CAERUSNET?” at the end of this story.

    How long have you been in your profession & how did you get into it? 1 I was employed in the property management and apartment maintenance business for over 20 years prior to opening a property maintenance company of my own. After a few years of operating the maintenance company, I narrowed down our services to offering quality and affordable painting. It’s now 10 years operating BB Painting Services.

    What is the best thing about your business/career? Helping homeowners update and upgrade their home’s appearance is very rewarding. Seeing a customer’s positive reaction after we’ve come in and ripped down wallpaper and paint a room that’s been neglected for 30 years is what makes me love what I do. I enjoy helping people by giving their home a fresh, clean look.

     

    Tim Beebe featured with  other Michigan Facilitators at a recent Facilitator retreat.

    How are you different and/or what’s your niche? I strive to understand a customer’s needs and wants before I suggest a product or repair. My focus is helping people … not profiting off them.

     

    What is it about the Caerusnet model that you like most? I like that it’s flexible in the fact that you can expand your network outside of your own local team and attend other team meetings as long as there isn’t someone on that team that does what I do. Also, I like that we are a big network and have access to every team’s Members by looking at the main website.

    Share a success story about why giving referrals/bringing visitors are beneficial to you.  I’d love to share a success story from this past summer. One of our awesome Canton Members gave a multi-Member-referral for a client who had a house to sell but needed to hold an estate sale prior to selling. A referral was given to the real estate agent on our team.  Then the team Member who specializes in estate sales got involved.  Once the estate sales was over, I got the referral to paint the house. I took the time to get to know the client while working on her parents’ house (another referral). She had some additional items to move out of the house, and a Member of our group had a need for some of the medical equipment that she needed to part with. I coordinated with the client and the other Member and volunteered my time to deliver the equipment. In the end, this was a financial success for many of us, as Members. But the bigger celebration was for being able to help another Member and the client with needs way beyond the job and on a personal level. This is the “why” in why I love working with people. Finding ways

    Tim’s bumble bee branded, black and yellow logo transferred over to his Caerusnet Northville banner!

    and opportunities to help them in their time of need and exceeding expectations. Caerusnet helped us do that.

    What is your approach to positioning yourself as a resource in the community?  I feel like I really try to be involved in my community by interacting in many aspects of networking. I try to use local businesses for my business and personal matters. I also try to interact with local community Members and businesses on social media pages. The forefront of my effort is being involved in Caerusnet and attending meetings in my city. I create partnerships and personal relationships with business professionals, so that I can gain their trust and referrals to create partnerships.

    Tips on how to be successful in Caerusnet? To be successful, you have to learn how networking is imperative to growing your client base. You have to be willing to attend meetings and treat your Caerusnet meeting as a part of your weekly routine. You cannot create and sustain partnerships with other Members if you are not fully engaged and committed to your team. Allowing yourself to listen for opportunities to create referrals for other Members while you’re going about your daily life and in all your interactions, is a skill that should be mastered as well.

    Want to connect with Tim Beebe?  Find his Member listing here by searching “Beebe”.

     

     

    Click logo to go to BB Painting Services

     

     

  • Kevin’s “At Liberty” To Be An Awesome MVP Caerusnet Member

    Kevin’s “At Liberty” To Be An Awesome MVP Caerusnet Member

    Kevin Damesworth is all about deepening relationships.  As a founding Member of the Lansing Thursday Caerusnet 1PM team, Kevin has been recognized as the team’s MVP multiple times over the years.  While some professionals and their efforts are flashes in the pan, Kevin has put his stake in the ground at Liberty Mutual Insurance and is making a difference in the lives of his customers and his fellow Caerusnet Member.  We had a chance to catch up with Kevin in Howell recently at the Caerusnet Member Movie Celebration, where he collected yet another team MVP award (accompanied by long time Caerusnet Facilitator, Tom Hamp).  Let’s learn from this seasoned professional …

    How long have you been in your profession? First Day was 1/2/2005 and I started in Grand Rapids, MI. In 2008, the Okemos,MI office opened up. I’ve been with Liberty Mutual all 15 years.

    How did you get into this field?  I was in B2B sales for a uniform company and a friend of mine who is still a sales rep with Liberty Mutual in Grand Rapids referred me to his manager. I figured if I could sell B2B I could sell a product like auto, home and life insurance because everyone has to have it. I like the personal side of it and the idea of helping people protect what they value most. I work hard to help people embrace today and confidently pursue tomorrow.

    What is the best thing about your business/career?  I like being able to deliver my customers peace of mind by helping them protect their cars, homes and financial picture with life insurance. I like the support I have from Liberty Mutual as an employee. Because of our partnerships, I am able to write and bind policies through multiple insurance providers to better meet the needs of people who contact me. So I’m a captive agent with some of the flavor of what an independent agency may have. It’s a very unique and fantastic operating model that allows me to help more people with their various insurance needs. I was promoted to Executive Sales Representative in 2016 and by consistently helping people I’ve been able to earn one of Liberty Mutual’ s highest honors, the Liberty Leaders Award 11 times, being one of the top 180 reps countrywide.

    How are you different and/or what’s your niche?  I’m not a robot or another “order taker.” I am personable, always honest and try to be completely up front with the process. I know your time is valuable so I work quickly without missing the details that are important to my clients insurance. A warm referral is really my niche, as the trust building process is quicker. We work well for responsible individuals who own a car, rent or own a home. To start a quote with me is easy, visit: www.libertymutual.com/kevindamesworth

    What is it about the Caerusnet model that you like most?  I like the ability to meet people and learn about ways we can help each other. The repetition of seeing each other and thinking of how we can refer to one another is great. I also like not having to drive all over the place to network. I know that many of my key professionals will be at the same place, so it gives me the chance to make a stronger connection with people.

    Share a success story about why giving referrals/bringing visitors are beneficial to you. Bringing visitors is really key as it helps the whole group especially a visitor that I already know well to introduce them to the group. If they have my endorsement it would work out for them. Timing is everything so making the opportunity available to someone to visit a meeting and check it out really makes it exciting. I’m also a basketball coach so I was talking to one of my parents who is a realtor and we had an opening so I invited him on a Monday and he was at the meeting the next day on Tuesday! I was excited that the timing all worked out so quickly and that he wants to make Caerusnet a part of his overall marketing strategy. I like that I can just invite people to the meeting, it is well run and same format each week so I know it will work for those who consistently come.

    Any tips on learning how to find situations where you can create a referral or invite a visitor? For me, I don’t want to high pressure anyone. I simply send an e-mail letting them know of my group when we meet and see what the meeting is like. After the meeting I let them know that I think they would be a great addition to the group. I’ve found many of the visitors at other networking events or larger gatherings find it hard to make end roads. Caerusnet helps them make more of an impact. I’ve also found ways to create a referral by thinking about who I talked to at other networking meetings and mention that I have someone I trust and work with all the time and invite them to the next meeting. I want to be as genuine and real with people as possible…nothing fake about how I say it or how I’m trying to make the connection. I feel that if I can bring someone into Caerusnet and then they start seeing referrals happen they can really be a great member. But it has to be honest and genuine.

    What is your strategy with your member minute and your spotlight presentation? I like to relate to they type of people I have recently helped with their insurance. I like to ask for referrals for people who are like the people I describe in my minute.  I like to answer questions…as with personal insurance…there are always questions. I also like to explain how I am different and how I work with people to make the process as easy as possible and get things done for people in a timely fashion. I explain that I am not an order-taker; I am a trusted advisor when it comes to personal lines of insurance. Being with Liberty Mutual for 15 years has given me the experience needed to adjust to most situations.

    What is your approach to positioning yourself as a resource in the community? I feel I am a resource in my community by being a trusted professional who is experienced and strives to make the process of ones personal insurance easy to do business with. I share about other activities that I am involved with in the community such as coaching youth sports, being involved in my church and other charitable organizations. I also enjoy playing Basketball and often use that as another way to invite those I play with to Caerusnet.

    Tips on how to be successful in Caerusnet? Be open and willing to get out of your comfort zone and meet other professionals who are looking to connect and have trustworthy sources to refer their friends and clients to. I also encourage people to try for themselves personally some of the services other professionals offer and see if it makes for a more solid connection and this often happens by to doing Trust Builder Meetings with each other. Always be thinking of who you can refer to each day. Keep a referral slip right by your desk so it can be top of mind when having a conversation. Also, don’t quit, show up and participate. Find common interests with others both personally and professionally. It’s a great way to make a friend and strengthen a relationship. I try hard to invite friends and people I’ve personally done business with as I know their work and the quality good job they will do.

     

    Share how your Caerusnet members have positively influenced you or your business besides passing referrals. I’ve been able to learn more about other industries and how they work. I also learn about other positions at companies that I can refer someone to who may be looking for a job. I’ve learned to be a good listener and look for triggers words where I can come in and be of help in some way.

     

  • Jason Tracey’s “Business On A Bike” With Wendy Caverly

    Jason Tracey’s “Business On A Bike” With Wendy Caverly

    Enjoy this episode of Jason Tracey’s “Business On A Bike” he rides into Howell to spend time with Wendy Caverly, the Chief Referral Officer of Caerusnet Connections!

  • The Power of Referral Teams Episode 1

    The Power of Referral Teams Episode 1

    Great watch and learn from the Fuel4Business first episode on YouTube !   Great interaction and synergy with host, Chris Smith of Fuel For Business and guest, Wendy Caverly, Chief Referral Officer and Caerusnet Facilitator for Caerusnet Connections. Be sure to watch both Part A & B of Episode One of Fuel4Business.

  • Caerusnet’s Michigan Facilitators Love Referrals

    Let’s take a moment to recognize Caerusnet’s Michigan Facilitators!  Joining multi-year veteran Lansing Facilitators like Tom Hamp, Chaz Carillo and Olivia Somsel and Saline’s Steven Bebber, there are several new Facilitators starting new teams this year in Northville, Ann Arbor, Jackson, Milford and Plymouth.  Even Chief Referral Officer, Wendy Caverly has expanded her footprint to include Chelsea.  From Adrian to Bloomfield Hills, Caerusnet Facilitators are welcoming small business professionals into the world of referrals.

    Steven Zyskowski, Chief Referral Officer of Caerusnet Michigan commented “The Facilitators are absolutely some of the best people you will ever meet in the local small business community and they love helping others.   Facilitators are the also the main competitive difference between Caerusnet and other structured referral organizations.  We like our Facilitators and Members to embrace the concept of being in a partnership together, keeping their referral team healthy.”

    Facilitators are passionate about their team’s success, because they are also small business professionals, as well. They can relate to the demands of today’s main street business world on an individual simply trying to make it and thrive in today’s complicated entrepreneurial vacuum.

    Click this link to learn more about our Michigan Caerusnet Facilitators and THANK YOU for your continued support of Caerusnet referral teams.  If you know of a small business professional in your local community who doesn’t know about Caerusnet, please feel confident referring them to any of our Michigan Facilitators.

    Know of someone who you think might make a good Facilitator or are you considering Facilitating a referral team yourself?  Click this link to learn more and/or share with a friend. 

    As always, don’t let the world change your smile … use your smile to change the world.

    Stay connected,

    Founder & Facilitator / Chief Referral Officer, Caerusnet

  • Caerusnet Teams That Overcame Challenges & Now Flourish

    Caerusnet Teams That Overcame Challenges & Now Flourish

    In the not too distant past, both the Brighton Tuesday 8AM and Canton Thursday 1PM Caerusnet teams were both experiencing shrinking pains.  Each team was losing more Members than they were gaining and it got to a point that it was necessary to call a “time out” from the regular meeting agenda.  At one time, each team was in the mid-teens.  However, each team was reduced down to a size of approximately eight Members each.

    During an off-script meeting, Zyskowski met with each team and they discussed in the open the dwindling membership size and the dysfunctions it created.  Each Member was asked if they still had the desire to be part of an active referral team and to help it attract new Members … or if they had enough and wanted to throw in the towel.

    Steve Zyskowski, Caerusnet founder and Facilitator of the two teams commented, “When teams lose a lot of Members, it can be an energy drain on everyone as it’s disappointing to see people quit.  But the fact of the matter is, not everyone is cut out to make it in the world of referrals.  Businesses go out of business every day.  People change professional fields.  Some people aren’t focused.  Some people are distracted.  No matter, I take what I do very seriously and am here to help teams be successful.  The Members of both Brighton Tuesday 8AM and Canton Thursday 1PM all recommitted to making greatness happen.

     

    After briefly returning to running “Core Team” styled meetings (since the sizes of each team had fallen to under 10 Members each),  today both teams are fast approaching or have passed the 20 Membership size mark.

    “We overcame challenges together and today, they are two of my favorite team meetings to Facilitate because we’ve built relationship sweat equity together and you can feel the synergy as a result.” Zyskowski added.

    Hats off to the Members of both of these teams! If building great referral teams was easy, everybody would be doing it.  With Caerusnet’s vision of a partnership between Members and their Facilitator, the sky’s the limit to the continued success they will have!

     

     

     

     

  • SHUT THE DOOR! IT’S A “FOUR-SCORE!”

    Caerusnet Michigan recently received notification that it was awarded Best of 2019 Business Marketing Services!

    This is a tremendous accomplishment in that there is only one winner per year in the city of Brighton.  There are five active Caerusnet teams in Brighton and our Facilitated Referral Team organization has won now won back-to-back-to-back-to-back (we also won the award in years 2016-2018).

    We completely recognize that it wouldn’t be possible at all without the consistent effort and commitment of the amazing Caerusnet Brighton Members over the past 10 years!  They are truly fun to be around, dependable, passionate about what they do and successful in their practice.  Brighton Members understand the value of being involved in a great, facilitated referral network, like Caerusnet.  These are people who love their community and we are honored to serve them.

    Steven Zyskowski, Caerusnet’s Chief Referral Officer commented, “Did you know that in a past survey of over 150 randomly selected Caerusnet Members, 100% of respondents said they would recommend Caerusnet to other business professionals?  100%!  That’s amazing.  The average time a person is a Caerusnet Member is three years.  And that’s pretty cool when you consider that Memberships are renewed monthly.  We also collected some great feedback from Members about how to improve and are implementing many of these great ideas as you read this!”

    With close to 30 teams in Michigan now, the sky is truly the limit to the level of success we can reach together.  If you know of someone who could be a great Member or Facilitator in Caerusnet, please refer them to us to help expand the network.

    Thank you for your support and we intend to HIGH-FIVE this award around the same time next year!
    Stay connected!

    Signature SZ

     

     

     

     

    Steven Zyskowski
    Chief Referral Officer, Caerusnet Michigan
    Facilitator: Ann Arbor, Brighton, Canton